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    Will Government Agencies Meet the Open Government Directive...
    Entry posted Jan 15 by Adelaide O'Brien , tagged Citizen Satisfaction, Constituent Engagement, Open Government
    556 Views, 2 Comments
    Title:
    Will Government Agencies Meet the Open Government Directive Deadlines?
    Entry:

    The Open Government Directive issued on December 8th from the U.S. Office of Management

    and Budget listed specific actions and timelines for implementation to federal agencies. Within 45 days agencies must make public on Data.gov at least three "high value" data sets (for example data that improves public knowledge of the agency and its operations), and launch an open government web page within 60 days. However, the biggest challenge to federal agencies is the requirement for an agency-wide Open Government Plan that describes how the agency will increase transparency and integrate public participation and collaboration into its government business. The deadline for creating this plan is within 120 days, i.e. April 8, 2010.

    More:

    Agencies should not be caught off guard with this requirement for open government initiatives, as within days after being confirmed by the Senate last spring, Federal Chief Technology Officer Aneesh Chopra discussed agencies creating "signature" open government initiatives. Chopra began working with federal agency heads as well as CIOs to support the President's request that each cabinet level agency adopt one "signature" open government initiative relative to the mission of that agency. These open initiatives are to use Web 2.0 tools to disclose information about operations and decisions online, and make this information readily available to the public. Additionally, executive departments and agencies have been instructed to solicit public input and feedback to identify information of the greatest use to the public. However, the comprehensive requirements outlined for creation of the Open Government Plan will tax agencies strapped with additional stimulus funding and grant responsibilities and little additional headcount. Public information that the Open Government Plan must address includes:

    • How the agency is meeting the Paperwork Reduction Act (Public Law 104-13, Section 3506d)
    • How the agency is complying with transparency initiatives such as Data.gov, eRulemaking, IT Dashboard, Recovery.gov, and USAspending.gov
    • How the agency will inform the public of significant actions and agency business through public meetings, briefings, press conferences on the internet, and town hall meetings
    • The creation of website links that provide information on organizational structure, staffing, FOIA requests and capacity to respond to these requests in a timely manner, and listing of declassification programs

    The plans must also detail how the agency will improve collaboration with other government agencies and the public, including any proposed changes to internal management and administrative policies that will facilitate this improvement. 

     

    As challenging as these plans may be for agencies to create within the deadline, these plans will, when implemented, provide unprecedented information to the public, allow for public feedback on agency core mission activities, and detail proposed changes to agency management and administrative policies to improve collaboration. In short, open government plans will facilitate breakthroughs in organizational and cultural barriers to provide better information and services to constituents.

    Keywords:
    Open Government, Web 2.0,Open Government Directive, Aneesh Chopra

    Comments

    • posted Jan 20 by Doug Ward

      Adelaide, 

      Nice summary of what agencies must do to meet the requirements of the Open Government Directive. Of course, long term, it would be great if agencies also embrace the vision of the initiative (to bring transparency, collaboration, and participation to government).

      Key to making this effort successful will be holding agencies accountable for their efforts. Several federal sites (including Data.gov and the IT Dashboard) have already been tasked with tracking agency performance. However, if some of the data sets posted to Data.gov are any indication, we can expect to see lots of agencies more interested in getting a check next to their name than in transforming into transparent, collaborative, participatory organizations.  

      Hopefully, a community will evolve around this issue that will itself help identify the best and worst agency efforts. 

      Thanks for a good start!

      Doug Ward

      http://www.OpenGovBlog.us

      Reply to this Comment

    • posted Jan 22 by Adelaide O'Brien

      Doug,

      Embracing the vision is key to having open government work, and in order to embrace the vision government entities must make the connection between open government (transparency, collaboration, and participation) and mission, i.e. how can open government help agencies deliver the services constituents need, the way constituents want, better, faster, cheaper, etc.   Only 18% of government responders in a recent IDC survey indicated their agency measured the success of collaborative technology in meeting mission objectives, and most measurements identified were ad hoc at best.  Metrics will be challenging for agencies. In  the IT Dashboard very few of the performance metrics that are captured are rated, including metrics identified years ago. And perhaps the most critical metric, constituent satisfaction, isn’t included in the IT Dashboard at all. I believe that communities of interest will evolve, and will be keen in assisting government better meet their mission requirements through collaboration and participation with constituents. Visionary government leaders will embrace this support, others may well find their community involvement is of a evaluative nature.  

      Reply to this Comment