Doug,

Embracing the vision is key to having open government work, and in order to embrace the vision government entities must make the connection between open government (transparency, collaboration, and participation) and mission, i.e. how can open government help agencies deliver the services constituents need, the way constituents want, better, faster, cheaper, etc.   Only 18% of government responders in a recent IDC survey indicated their agency measured the success of collaborative technology in meeting mission objectives, and most measurements identified were ad hoc at best.  Metrics will be challenging for agencies. In  the IT Dashboard very few of the performance metrics that are captured are rated, including metrics identified years ago. And perhaps the most critical metric, constituent satisfaction, isn’t included in the IT Dashboard at all. I believe that communities of interest will evolve, and will be keen in assisting government better meet their mission requirements through collaboration and participation with constituents. Visionary government leaders will embrace this support, others may well find their community involvement is of a evaluative nature.